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Background images allow you to customize the visual background of your AI Human video sessions. You can upload images and select them when creating a session to create a personalized experience.

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Overview

Background images are displayed behind the AI Human in video sessions. They help create context and enhance the visual presentation of your conversations. Set Background Images here →

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Listing Background Images

Navigate to the Resources page and select the “Background Images” tab to view all background images in your organization. The list displays:
  • Background Image ID: Unique identifier for the image
  • Title: The name you assigned to the image
  • Image: A thumbnail preview of the image
  • Action: Delete button to remove the image

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Viewing Background Image Details

Click on a Background Image ID to view its details. From the detail page, you can:
  • View the full image
  • Edit the title
  • Delete the image

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Creating Background Images

To upload a new background image:
  1. Click the “Upload” button from the Background Images list page
  2. Fill in the form:
    • Title: Enter a descriptive name for your background image
    • Image: Select an image file to upload

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Image Requirements

  • Aspect Ratio: 16:9 (landscape) or 9:16 (portrait) is recommended
  • Resolution: FHD (1920 x 1080) or higher is recommended for best quality
  • Format: Common image formats (JPG, PNG, etc.) are supported
  • Size: It should be less than 5 mb.
The image will be automatically scaled to fill the canvas during video sessions.

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Best Practices

  • Use high-resolution images for better quality
  • Ensure the image doesn’t distract from the AI Human
  • Test different backgrounds to find what works best for your use case
  • Consider the aspect ratio of your target display when choosing images

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Using Background Images

When creating a new session, you can specify a background_image parameter using the Background Image ID. The selected image will be used as the background for that session.

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Deleting Background Images

To delete a background image:
  1. Navigate to the Background Images list
  2. Click the delete button (trash icon) in the Action column
  3. Confirm the deletion
Note: Deleting a background image will not affect existing sessions that were created with that image, but new sessions will not be able to use it.